For more than 15 years, we have been building a ‘secure and connected future’ for our customers. This has resulted in a company growth of more than 20% per year, from a small Dutch company with 10 employees to a multinational with more than 400 employees in 7 countries. We are continuously looking for new talent to make our team even more intelligent and successful! For example:
Managed Service Lead
You will work with a top skilled team of engineers, incident managers and service delivery managers. They have the highest achievable certifications in the best of breed vendors and technologies that Infradata uses in her solutions. We serve the market leaders in their businesses in the telecom, service provider and enterprise segment, which makes working for Infradata utmost challenging and a steep learning curve is guaranteed.
Job purpose summary
This is a multi-faceted role within the Managed Services team. In the role as Manager Operations you are responsible for the day-to-day operations of the managed services unit. In this role you are leading a team of highly skilled engineers and you will be responsible for the oversight and management of customer related incidents, escalations, and inquiries. This includes the oversight of follow-up activities, overall communication and providing guidance to both engineers and customer.
To be successful, our future colleague has the following knowledge and experience:
Role & Job requirements
An online screening and a reference check are part of the application procedure.
Apply directly via the application button “Apply Now” and submit your CV and cover letter to Jan-Willem Marbus.
If you require further information, call Jan Willem Marbus, Sr. Recruiter on +31 6 50 21 65 09 or send an email to email@example.com.